{"id":1515,"date":"2024-10-06T22:13:02","date_gmt":"2024-10-06T22:13:02","guid":{"rendered":"https:\/\/hcb.iq\/?page_id=1515"},"modified":"2025-01-27T07:44:28","modified_gmt":"2025-01-27T07:44:28","slug":"financial-inclusion-activities","status":"publish","type":"page","link":"https:\/\/hcb.iq\/?page_id=1515","title":{"rendered":"Financial Inclusion Activities"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>Financial Inclusion<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Financial inclusion is considered the cornerstone of economic growth and financial stability for the country. It plays a crucial role in achieving economic well-being for citizens, emphasizing the importance of including all segments of society in financial services that are appropriate to their needs, such as savings and current accounts, various types of credit, electronic payment services, and other financial services. Access to these services should be easy and convenient. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Financial Inclusion Department<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In accordance with the instructions of the Central Bank of Iraq and in reference to Circular No. 289\/4\/9 dated 12\/6\/2024, and to promote and achieve the goal of financial inclusion and awareness among customers and employees, and to protect the public, enhance confidence, and educate them about its impact on financial stability, the Financial Inclusion Department has been established.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Department Contact Information:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Phone Number :&nbsp;<a href=\"tel: 07842277697\">07842277697<\/a><\/li>\n\n\n\n<li>Email :&nbsp;<a href=\"mailto: info@hcb.iq\">info@hcb.iq<\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Dear customers<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">in accordance with the&nbsp;instructions&nbsp;of the Central Bank of Iraq to launch a complaint management platform for citizens, if you have any complaints, please enter the link below or scan the QR code for submitting the complaint.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/complaint.app.cbi.iq\">Link<\/a><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/hcb.iq\/newdesign\/wp-content\/uploads\/2025\/01\/Complain-center-1024x1024.png\" alt=\"Complain-center\" class=\"wp-image-1777\" style=\"width:604px;height:auto\" srcset=\"https:\/\/hcb.iq\/wp-content\/uploads\/2025\/01\/Complain-center-1024x1024.png 1024w, https:\/\/hcb.iq\/wp-content\/uploads\/2025\/01\/Complain-center-300x300.png 300w, https:\/\/hcb.iq\/wp-content\/uploads\/2025\/01\/Complain-center-150x150.png 150w, https:\/\/hcb.iq\/wp-content\/uploads\/2025\/01\/Complain-center-768x768.png 768w, https:\/\/hcb.iq\/wp-content\/uploads\/2025\/01\/Complain-center.png 1476w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:80px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How to use the citizen Complaint Management Platform<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Visit the website using <a href=\"https:\/\/complaint.app.cbi.iq\" data-type=\"link\" data-id=\"https:\/\/complaint.app.cbi.iq\">link <\/a>or scan the( QR) code.<\/li>\n\n\n\n<li>\u00a0Sign in through the link and then create an account on UR Portal or sign in if you already have an account.<\/li>\n\n\n\n<li>Fill in the complaint form with all the required details.<\/li>\n\n\n\n<li>Specify the type of complaint, whether it&#8217;s aimed towards the Central Bank of Iraq or towards a financial institution (banking or non-banking).<\/li>\n\n\n\n<li>Attach the documents supporting your complaint digitally.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Financial Inclusion Financial inclusion is considered the cornerstone of economic growth and financial stability for the country. It plays a crucial role in achieving economic well-being for citizens, emphasizing the importance of including all segments of society in financial services that are appropriate to their needs, such as savings and current accounts, various types of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1794,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1515","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/hcb.iq\/index.php?rest_route=\/wp\/v2\/pages\/1515","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hcb.iq\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hcb.iq\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hcb.iq\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hcb.iq\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1515"}],"version-history":[{"count":14,"href":"https:\/\/hcb.iq\/index.php?rest_route=\/wp\/v2\/pages\/1515\/revisions"}],"predecessor-version":[{"id":1797,"href":"https:\/\/hcb.iq\/index.php?rest_route=\/wp\/v2\/pages\/1515\/revisions\/1797"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/hcb.iq\/index.php?rest_route=\/wp\/v2\/media\/1794"}],"wp:attachment":[{"href":"https:\/\/hcb.iq\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1515"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}